Retail Case study

Auckland Airport Case Study

Discover how Auckland Airport streamlined duty-free pickup and cut staffing costs with secure smart lockers.

What's inside

  • How Auckland Airport replaced after-hours staffing with a secure, compliant self-collection system
  • The locker design that turned duty-free pickup into a branded extension of The Mall
  • Lessons on meeting strict security and compliance requirements at one of the region's busiest travel hubs

100%

integration success across all platforms

Good Design Award Gold Winner

2025

Digital
Interface

Case study

Auckland Airport Case Study

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