Retail
Retail smart lockers for faster, simpler pickup
Make click & collect faster, more efficient, and easier to scale with retail smart lockers designed for real store environments.
Transform fulfilment with retail smart lockers
Stay competitive
Delight customers
Grow online sales
Maximize efficiency
Today’s shoppers expect flexible, omnichannel options. Click n Collect’s smart lockers deliver frictionless pickup and returns, helping your brand stand out while keeping customers coming back.
Long queues and rigid fulfilment processes frustrate shoppers. Our lockers streamline BOPIS, returns, and exchanges—making every interaction quick, smooth, and satisfying.
As online orders surge, retailers need reliable infrastructure. Our lockers integrate easily into your retail flow, supporting ship-from-store, endless aisle, and kiosk experiences that convert browsers into buyers.
Tight backrooms and busy floors make fulfilment tricky. Our modular lockers reduce in-store congestion, speed up handoffs, and free up staff for more valuable tasks.
Stay competitive
Stay competitive with seamless retail locker solutions that elevate the customer experienceToday’s shoppers expect flexible, omnichannel options. Click n Collect’s smart lockers deliver frictionless pickup and returns, helping your brand stand out while keeping customers coming back.
Delight customers
Delight customers with fast, convenient pickup and return optionsLong queues and rigid fulfilment processes frustrate shoppers. Our lockers streamline BOPIS, returns, and exchanges—making every interaction quick, smooth, and satisfying.
Grow online sales
Grow online sales with scalable tech that meets demandAs online orders surge, retailers need reliable infrastructure. Our lockers integrate easily into your retail flow, supporting ship-from-store, endless aisle, and kiosk experiences that convert browsers into buyers.
Maximize efficiency
Maximize efficiency with flexible systems that fit your space and scaleTight backrooms and busy floors make fulfilment tricky. Our modular lockers reduce in-store congestion, speed up handoffs, and free up staff for more valuable tasks.
Retail in action
Smarter pickup. Stronger results.
"The arrivals locker program has greatly elevated the customer experience by offering a fast, secure, and completely contactless pickup solution. Customers appreciate the convenience of collecting their orders instantly upon arrival using the SMS code—eliminating queues, saving time, and making the process seamless from start to finish."
Eswaran
Muscat Duty Free
"The Click n Collect locker system has been rock solid. It’s incredibly easy for customers to use, and we haven’t had a single mishap. It’s very popular. The temperature control is near perfect, and the Control Tower has been completely reliable."
Vinnie Lima
GetBlok Farms
"At the Click n Collect locker launch, we had shoppers try the grocery locker system with no directions from us - everyone got it. It's a simple, convenient and intuitive system that saves our customers time - freeing up hours in their busy lives."
Mark McCurdy
VP of Retail Operations, Fresh St Market
"We’ve seen our social media pages go through the roof with fantastic feedback and growing interest in the food lockers. It really feels like this matches the future of Tesco stores. Customers feel safer using the online service—and it’s a more convenient way to shop, too."
Alex Redgrave
Tesco
"Once a customer has used the Click n Collect system for the first time, they want to use it again and again. There is no real wait time, and they can come at their own convenience."
Supercheap Auto
Supercheap Auto
Our lockers
Smart locker solutions for retail Click & Collect
Parcel
Our versatile parcel lockers offer secure, flexible retail storage solutions for customer orders, seamlessly fitting various retail environments for easy pickups.
Heated
Optimal warmth for food deliveries and pickups. Our heated lockers ensure customer satisfaction with every order.
Controlled-ambient
Our controlled-ambient lockers securely store temperature-sensitive items like electronics, pharmaceuticals, and flowers, ensuring optimal conditions for pickup.
Refrigerated and freezer
Our refrigerated and freezer lockers provide secure, temperature-controlled storage for perishable groceries, ensuring freshness and quality for customer pickups.
Looking for something else?
We offer tailor-made solutions that grow with your business. Contact us for a customized locker system!
Unlocking convenience
How retail locker systems work
Customer
Order placement and selection
System
Order confirmation
Business
Item picking and loading
System
Pickup notification sent
Customer
Client order collection
Get your team moving faster. A clean, intuitive home screen designed to help staff manage orders and pickups with ease and confidence.
See everything at a glance. Orders and statuses are clearly organized, giving your team complete visibility across all parcel locker operations.
Stay on top of overdue orders. Instant visibility helps staff resolve delays quickly and keep lockers available for incoming click-and-collect orders.
Continuous loading, no interruptions. Process multiple orders back-to-back without breaking flow—maximizing efficiency and customer satisfaction.
Smart retail lockers FAQs
We’ve got the answers
Something we haven't covered? Our team can walk you through it.
Talk to our team- Retail smart lockers are secure, self-service systems that allow customers to collect online orders without staff assistance. They help retailers streamline click & collect while improving speed, accuracy, and customer experience.
Interested in our solutions?
We're here to help you find the perfect solution for your organization. Share your details, and we'll be in touch shortly.
Click n Collect provides 24/7 global support, ensuring we're always there when our clients need us.
Customer support