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Create a premium location with residential lockers

Provide your residents a state-of-the-art delivery experience that guarantees security, convenience and timeliness.

Man collecting parcel from Apartment Locker
Parcels
Groceries
Dry Cleaning & Laundry

Why every modern development needs apartment lockers

Most individuals can agree that parcel deliveries are a headache to deal with. Missed delivery cards, running to the local post office before it's inconvenient closing time and waiting in queues for staff are some of the most common delivery elements that waste a significant amount of time. Residential package lockers offer a simple and secure way for apartment residents to have their parcels and groceries delivered to their doorstep without them needing to be home.

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“Their level of customer service, that was the gold standard.”
Mary Thompson
JP Morgan Chase Bank

Your design, our expertise.

Tailoring your design begins with a shared vision at Click n Collect. Together, we immerse ourselves in a world where over 2000 hardware colours become the palette to your masterpiece, creating a custom-made parcel locker design that truly belongs in your apartment building. We shape each facet, from crafting your distinct GUI to personalising branded templates, ensuring every detail resonates with your buildings uniqueness.

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Seamless sync with resident systems

Easily integrate our smart parcel locker software with top resident communication systems like WE Wumbo and connecX. And if you're looking for a quick start, our user-friendly stand-alone solution is ready to roll, no extensive setups required.

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Simplified Site Setup

Energise your parcel locker with a standard 110-220 volt, 50/60 hertz, single-phase circuit, and bid farewell to concerns about data cables with our 4G/5G and Wi-Fi compatible apartment lockers.

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We're here every step of the way.

Our journey intertwines with yours, unveiling a turn-key solution from nuanced design to precision installation. Including seamless software integration, proactive remote monitoring, and steadfast maintenance support for your apartment parcel locker, we remain by your side, every step, ensuring each solution unfolds as intuitively as envisioned.

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How it works

Say goodbye to parcel theft with Click n Collect

One Key Access™ enables convenient, contactless and secure deliveries via our turn-key building access and delivery solution.

Courier checks in at the locker console, picks resident and locker size.

Resident gets a notification (SMS or email) with a unique QR code or pin.

Residents can pick up parcels anytime – a truly contactless experience.

Industry leading solutions

Engineered in Australia. Embraced Globally.

Combining cutting-edge technology with uncompromising strength, our lockers stand as a testament to our commitment to providing secure, efficient, and user-friendly locker solutions.

ADA Compliant

Our Smart Lockers incorporate design elements that comply with the Americans with Disabilities Act (ADA).

UL & CE Certified

Delivering UL and CE certified lockers for unparalleled safety and compliance.

SOC2 & ISO27001

Pursuing SOC2 and ISO27001 certifications to further ensure data security and compliance.

Our industry-leading software is built for seamless integration with any third-party platform.

Unparalleled Security

We prioritise the security and privacy of your customers data in our smart locker systems. 
Unparalleled Security

Uptime Guarantee

Click n Collect offers an unparalleled commitment to reliability, with an impressive service level guarantee of 99.9% server uptime.
Uptime Guarantee

Courier Agnostic

Click n Collect lockers can receive deliveries from ALL Australian couriers and most food delivery companies.
Courier Agnostic

Virtual Locker

Nearly 20% of packages are oversized. With Click n Collect's lockers, every delivery is accepted – even during holiday surges
Virtual Locker

24/7 Support

Experience around-the-clock assistance with our 24/7 support, ensuring uninterrupted service and immediate solutions to your queries, no matter the hour.
24/7 Support

Digital Signature

Our digital signatures eliminate physical sign-offs, ensuring secure and traceable deliveries accepted by couriers.
Digital Signature
Our Clients

Don't just take our word for it

Read what our clients say about us.

"Click n Collect’s very popular with customers, it’s growing every day for all segments of retail, so we’re just helping our customers get there a little bit faster."
markmc
Mark McCurdy
Vice President - Retail Operations at Fresh St. Market
“Working with Click n Collect is amazing. They are true experts at what they do, fast and professional. They have truly managed to leverage our physical stores in a digital era. We are looking forward to continue growing our Click and Collect offering with Click n Collect.”
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Mark Hutchinson
Lead Project Manager at TESCO
“Click n Collect had the leading role in the Coles online Smart locker design and established a close working relationship with the Coles online team and its IT partners to design, build, test, roll out, go live and PIR plan the smart refrigerated locker units. Click n Collect exceeded expectations and were successful in the roll out for Coles with the first ever remote smart lockers for grocery ecommerce in the world."
Andrew Profile Picture
Andrew Lazarus
Store Operations Manager at Coles
30+ Years Expertise

Unlocking smooth deliveries in Australia & New Zealand

With lockers that will delight your residents and a global team of implementation specialists, in-house designers and software developers eager to support you, getting started has never been easier.

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