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Empower Your Workplace with Mail and Document Lockers

Looking for a simple and effective way of receiving and storing parcels? Our electronic parcel lockers and postal lockers may be the service for you. 

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Trusted globally by organisations of all sizes
FEATURE SECTION (6)

Streamlined solutions for modern corporate environments

In today's fast-paced corporate world, efficiency is paramount. Transform the way your office handles mail and documents with our state-of-the-art lockers. Designed specifically for workplaces, our system ensures timely, secure, and hassle-free transactions.

“Their level of customer service, that was the gold standard.”
Mary Thompson
JP Morgan Chase Bank

Your design, our expertise.

Tailoring your design begins with a shared vision at Click n Collect. Together, we immerse ourselves in a world where over 2000 hardware colors become the palette to your masterpiece, creating a custom-made locker design that truly belongs in your space. We shape each facet, from crafting your distinct GUI to personalizing branded templates, ensuring every detail resonates with your brand's uniqueness.

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Effortless Integration

Experience unity in technology as our proficient software developers entwine our versatile APIs with your existing systems, crafting a seamless connection to the Click n Collect platform. For those seeking an immediate, hassle-free commencement, our stand-alone software emerges as a prime, out-of-the-box solution, enabling swift initialization without the need for extensive integrations.

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Simplified Site Setup

Energize your locker with a standard 110-220 volt, 50/60 hertz, single-phase circuit, and bid farewell to concerns about data cables with our 4G/5G and Wi-Fi compatible lockers.

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We're here every step of the way.

Our journey intertwines with yours, unveiling a turn-key solution from nuanced design to precision installation. Including seamless software integration, proactive remote monitoring, and steadfast maintenance support, we remain by your side, every step, ensuring each solution unfolds as intuitively as envisioned.

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How it works

Real-time notifications

Stay updated. Our intelligent locker software keeps employees informed the moment their mail or document is ready for pickup.

Courier or staff checks in at the locker console, picks recipient(s) and locker size.

Recipient gets a notification (SMS or email) with a unique QR code or pin.

Users can pick up parcels anytime – a truly contactless experience.

Industry leading solutions

Redefining excellence in smart locker innovations

Click n Collect electronic parcel locker systems come with a range of technological features and customisations - this is not a one size fits all product.

ADA Compliant

Our Smart Lockers incorporate design elements that comply with the Americans with Disabilities Act (ADA).

UL & CE Certified

Delivering UL and CE certified lockers for unparalleled safety and compliance.

SOC2 & ISO27001

Pursuing SOC2 and ISO27001 certifications to further ensure data security and compliance.

Our industry-leading software is built for seamless integration with any third-party platform.

Unparalleled Security

We prioritise the security and privacy of your customers data in our smart locker systems. 
Unparalleled Security

Uptime Guarantee

Click n Collect offers an unparalleled commitment to reliability, with an impressive service level guarantee of 99.9% server uptime.
Uptime Guarantee

Identity Verification

Add an extra layer of security with our privacy-first approach to identity verification.
Identity Verification

Virtual Locker

Nearly 20% of packages are oversized. With Click n Collect's lockers, every delivery is accepted – even during holiday surges
Virtual Locker

24/7 Support

Experience around-the-clock assistance with our 24/7 support, ensuring uninterrupted service and immediate solutions to your queries, no matter the hour.
24/7 Support

Digital Signature

Our digital signatures eliminate physical sign-offs, ensuring secure and traceable deliveries accepted by couriers.
Digital Signature
FAQ's

Unlocking Clarity

Your questions answered on our advanced locker solutions.

Are your smart lockers suitable for both indoor and outdoor use?

Yes, our smart lockers are crafted with materials suitable for both indoor and outdoor environments. They are designed to withstand various conditions, ensuring longevity and functionality regardless of where they are placed.

Can we remotely monitor and manage the smart lockers?

Absolutely. Our smart lockers come with a centralised management system that allows businesses to monitor and manage locker usage, access logs, and other key metrics from anywhere, at any time.

How do we handle updates and software upgrades for the lockers?

Our smart lockers are built with future advancements in mind. Software updates are rolled out periodically and can be seamlessly integrated without disruption to your operations. We provide notifications ahead of any major upgrades and offer support throughout the process.

Do you offer support or maintenance services post-installation?

Yes, we believe in supporting our products and clients long after the installation is complete. Our team offers a range of post-installation services, from routine maintenance checks to troubleshooting any issues. We're committed to ensuring that your smart locker system remains in top condition and serves you effectively.

Do you offer training or workshops for our team to get the most out of the smart lockers?

Yes, we believe in empowering our clients to make the most of our solutions. We offer comprehensive training sessions, workshops, and user guides to ensure your team feels confident using and managing the smart lockers. Our support doesn't end after installation; we're here to assist every step of the way.

What happens in case of a power outage or system malfunction?

Our smart lockers are equipped with backup power solutions and fail-safe mechanisms to ensure continuous operation. In the rare event of a system malfunction, our dedicated, 24-7 global support team is on hand to troubleshoot and rectify the issue promptly.

Don't just take our word for it

Read what our clients say about us.

"Click n Collect’s very popular with customers, it’s growing every day for all segments of retail, so we’re just helping our customers get there a little bit faster."
markmc
Mark McCurdy
Vice President - Retail Operations at Fresh St. Market
“Working with Click n Collect is amazing. They are true experts at what they do, fast and professional. They have truly managed to leverage our physical stores in a digital era. We are looking forward to continue growing our Click and Collect offering with Click n Collect.”
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Mark Hutchinson
Lead Project Manager at TESCO
“Click n Collect had the leading role in the Coles online Smart locker design and established a close working relationship with the Coles online team and its IT partners to design, build, test, roll out, go live and PIR plan the smart refrigerated locker units. Click n Collect exceeded expectations and were successful in the roll out for Coles with the first ever remote smart lockers for grocery ecommerce in the world."
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Andrew Lazarus
Store Operations Manager at Coles
30+ Years Expertise

We know this path intimately and we're here to walk it with you

With lockers that will delight your users and a global team of implementation specialists, in-house designers and software developers eager to support you, getting started has never been easier.

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